Here are a few simple steps to help you relink a new Facebook Messenger Account to your Winnow Account using Winnow Dashboard. 

  1. Log into your Winnow Dashboard Account.
  2. Click Settings
  3. Click Preferences
  4. Click Messenger Account
  5. Click Unlink
  6. Winnow will prompt you to leave Winnow Dashboard and visit FB Messenger
    • NOTE: Be sure you are logged into your new FB account before completing Step 6
  7. Now in FB Messenger, click Log In where instructed in the chat
  8. Insert your Winnow Dashboard Account username and password

If you have any issues along the way, contact our Client Support team ( for assistance.

Click here to learn how to grant Winnow access to your Facebook Ads Account.